What with aliexpress today I can not pay. Why can't I pay for an order for aliexpress with a Sberbank card. Why the error occurs - other reasons

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Every year, aliexpress is increasingly integrated into the Russian Internet community of buyers, which is worth it. At about the same pace, new payment methods are being added that are more convenient for the average buyer.

So recently, payment systems familiar to everyone and Qiwi have become available to pay for goods on aliexpress, but still the most common and familiar way for everyone is to pay with your bank card. By the way, recently there was, to which 5% of the amount of any orders for aliexpress is automatically returned, and moreover, now.

It will not be a discovery for anyone that Sberbank acts as the most popular issuer of bank cards in the Russian Federation, so we will analyze in detail how payment is made through Sberbank to aliexpress and what difficulties may arise.

How to pay for an order through Sberbank

Before proceeding with the payment, of course, you need to choose something, perhaps there should be no problems with this, since. After the desired product is already in your basket, we proceed directly to the payment itself, where on the first page we are asked to choose the most suitable payment method for you. If for you this is payment by card for aliexpress, then select the appropriate Visa or Master Card tab, depending on the type of card you have.

If you are a holder of a Visa Electron card from Sberbank, check with the bank in advance whether online payments are available to you in order to avoid possible errors when paying.

If everything is in order with the card, enter the data necessary for payment in the appropriate fields, namely, the name and surname of the cardholder, card number, expiration date and secret CVV code (keep it always secret) and click the “Pay for my order” button. If there are enough funds on the card and the bank allows the payment, you will see a notification that the payment was successful, it remains only to wait for the shipment, and then track the package on its way to you.

With payment by Master Card cards on aliexpress, all actions are repeated by analogy, the only thing is, questions may arise when paying with Maestro cards, in this case, as well as with Visa Electron payment cards, contact your bank to clarify payment information. Recently, you can pay for an order on Aliexpress using, however, sometimes failures occur when using them, we wrote about them and how to resolve them earlier.

Payment with a Sberbank card on Aliexpress does not go through

It happens that situations occur when it would seem that all the data is entered correctly, and moreover, you previously successfully paid for an order for aliexpress with the same card, but this time it gives a payment error. There may be several reasons:

  • Problems on the Bank's Side
  • Problems on the seller's side
  • Trouble on your side

In the case of a bank, everything is clear, as mentioned earlier, if the payment does not go through, the simplest thing you can do is call the bank's hotline and clarify the reason. Recently, after the launch of the NSPK, there have been several failures in making payments, which are now served by the Russian processing center, and not the American one as it was before. However, now everything is working properly.

Make sure that you have enabled the function of paying for purchases on the Internet, you can do this by looking at your contract for servicing a payment card, unless of course you can find it, or in the Internet bank, which is now provided by almost all modern Russian banks.

In the event that everything is in order with your bank card, and payment with a Sberbank card for aliexpress still does not work, it is recommended to clear the browser cache, or even try to log in from another. Pay attention to " ", which is displayed after an unsuccessful payment, thanks to it you can more accurately understand what the reason is and take appropriate measures to eliminate it.

The last point is the problem on the seller's side. Yes, indeed, such moments do happen, what is the reason, it is difficult to say, but all attempts to pay for goods, as a rule, end in failure. The only thing that can be advised in this case is to find a similar product from another seller. There should be no problems with this, because with almost 100% probability several sellers sell the same product on aliexpress, but even if you can’t find exactly the same product, you can always send a private message to the seller, specifying why not payment takes place.

A good alternative to paying for goods is payment, there are almost never problems with their purchase, but with their help you can pay for any order even at those moments when the system is overloaded, since they represent a kind of internal currency. Moreover, when paying for goods with a gift certificate that would have been received by paying by any other of the available methods.

Now, knowing all the intricacies of paying for goods with a Sberbank card on aliexpress, you can safely start shopping, and for the convenience of further payment, it is recommended to use the Alipay payment system (, binding is no longer required), which will save you the constant input of all card payment details when placing further orders.

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Now is the digital age. It is difficult to meet a person who does not have a bank card. They are different - different payment systems, credit and debit, profitable, chipped and not.
Payment by credit card via the Internet - this service is now offered by almost any online store. For example, you can buy a train ticket by paying with a bank card, make a purchase on ozon.ru.

I have always ordered and paid for tickets with a bank card via the Internet (I only use debit cards, I don't have one). The most interesting thing is that this service sometimes fails - the money hangs on the card, the payment does not go through.
But I had a case where the payment simply did not go through. Robokassa wrote a message - payment cancelled. I didn't know what was the reason. I couldn't find the error in my account.
Now I will try to talk about the main reasons why an error occurs when paying with a bank card

The main causes of errors when paying with a bank card

First reason, which is the most common - the lack of the required amount on the card. It is recommended to check your balance - for this you need to call the bank or enter the Internet bank. Sometimes a card has a monthly or daily spending limit. To check this, you need to call the bank.
This reason may not be immediately clear - if you refuse to pay, your balance may not be displayed. The 3D secure authentication error may also be related to the incorrect entry of card details in the previous step. In this case, simply repeat the payment and enter the correct data.

The second reason- on the side of the payment system. For example, the Russian Railways payment terminal does not allow you to pay with MasterCard cards. Only Visa cards can be used.
The specified store may not support this payment method. For example, a robokassa, which is connected to many stores, offers various payment rates.


At first I wanted to pay for webmoney, but I called the store. It turned out that you can not pay for webmoney. They don't have this option enabled. Although the payment method via webmoney is offered on the payment page.

Third reason Your card may have been blocked. Again, you can call the bank and check it out. Blocking can be carried out by the bank automatically in case of suspicious transactions with the client.

Fourth reason— you do not have the 3d Secure option enabled (MasterCard SecureCode in case of MasterCard).
The 3D Secure technology is as follows: when paying, you receive an SMS from the bank, which you must enter in a special window. Only you and the bank know this SMS. Fraud in this case is quite difficult, it will require your phone.
You need this option to pay more than 3 thousand rubles. This is just my case. I bought a Bosch gas stove from an online store. When paying for goods in the amount of 22 thousand rubles, I received the following message:


I was confused, didn't know what to do. At first I thought it was a store problem. But first I still called the bank. In my case, it was Promsvyazbank and a profitable card.
Calling Promsvyazbank support, I was offered to first go through the authentication procedure

  1. Say the last 4 digits of the card number
  2. Give the last name, first name, patronymic in full
  3. State the code word.

Further, in order to connect the 3d Secure service, they demanded 2 numbers from the table of one-time keys from me. It seems like the service was connected, but after half an hour the payment failed again. I called the bank - they said wait when it connects - the service does not connect immediately. You need to wait.
I decided to check if the service is connected. I logged into the Internet bank - I saw that there is such a service (in PSB retail, you can see this on the card page by clicking on the card number)


Once again, an attempt to pay - a window popped up for me where I had to enter a confirmation code. After filling in the card details, I received an SMS with a payment code


Then voila - the order is finally paid. I received the following window and the status of the order in the store changed to "Paid"
My order was delivered to the destination, where I will pick it up within a month. The main payment went through.

Most Common Error 11070: 3dsecure Authentication Error - Causes

The most common error that occurs when paying with a card is 11070: 3dsecure authentication error. There are 2 possible reasons for this error

  1. An invalid one-time code was entered. You received a code, but when entering you made a mistake in the number. As a result, we got an error
  2. The one-time code is rotten. The time that you are given to enter a one-time code when paying is no more than 5 minutes. Then you will have to repeat the payment.

Table with payment error codes.

Few people know that when paying with a card, the system usually issues an error code. For example, E00 upon payment. Sometimes by mistake you can understand what the problem is

Error code and description
Code 00 - a successful operation.
Code 01 - refuse, call the bank that issued the card.
Code 02 - refuse, call the bank that issued the card (special conditions).
Code 04 - withdraw the card without giving a reason.
Code 05 - refuse without giving a reason.
Code 17 - refuse, rejected by the card user.
code 19 - technical error on the side of the bank
Code 41 - withdraw, lost card.
Code 43 - withdraw, stolen card.
code 50 - ?
Code 51 - refuse, there are not enough funds on the account.
Code 55 - refuse, incorrectly entered PIN code.
Code 57 - refuse, invalid operation type for this card type
(for example, an attempt to pay in a store with a card intended only for cash withdrawal).
Code 61 - refuse, exceeding the maximum transaction amount for this card.
Code 62 - refuse, blocked card.
Code 65 - refuse, exceeding the maximum number of transactions for this card.
Code 75 - refuse, exceeding the maximum number of incorrect PIN codes for this card.
Code 83 - refuse, network error (technical problems).
Code 91 - refuse, it is impossible to send a request (technical problems).
Code 96 - refuse, it is impossible to contact the bank that issued the card.
Code Z3 - online does not work, and offline the terminal rejected the transaction.

What should I do if everything is OK with the card, but the payment does not go through?

The most typical problem when payment does not go through is a failure in the banking system. There may be interruptions in the work of the bank. This may not necessarily be your bank, but the bank that accepts the payment on the client side (who owns the terminal). In this case, you can give 2 tips

  1. Wait and pay later. Failures in work are quickly resolved and in an hour the payment can go through without problems. Usually you can find out about failures by SMS messages or by calling your bank's hotline.
  2. Use another card. If you can't pay with one card, try paying with another card. If the payment with another card does not go through, then this is most likely a failure on the side that accepts the payment. Here it remains only to wait.

Firstly- Get yourself a special card. Do not use a salary card for payment, on which you have all the money. The best is a credit card. It allows in some cases to return part of the purchase amount (CashBack). Usually this is an amount up to 5 percent of the purchase. Be careful, some services charge commissions when paying with kata. And of course, the address of the payment page should always start with https and next to the address there should be a padlock icon (https connection).

Secondly- do not keep a lot of money on the card. The card should have a little more than the amount you need for the purchase. Approximately plus 10% of the total purchase price. The logic is simple - nothing can be removed from the zero card.
When you make a purchase, you simply replenish your card in the Internet bank and receive the required amount.

Third- Make card payments in well-known stores. Read reviews about stores on Yandex.Market. If you pay by card, be prepared for the fact that if you cancel an order, it may not be returned to your card immediately.
The last time I made a payment for an order and then returned the order and money, the return to the card went within 7 days. Remember - no one will immediately return the money to you. Be prepared to wait.

They most likely faced such a dilemma as errors in making a payment. There are many reasons for such problems. This is mainly due to the overload of servers due to the enormous number of visitors. But there are other reasons related to interruptions in the banking system or improper payment by the buyer himself. To know how to act in such situations, let's look at the possible causes of such technical problems and find out how to fix them.

Often, when placing an order and trying to pay for it, buyers do not receive a password confirming the payment. In such a situation, it is better not to panic, and try to solve this issue with the following method:

  • Try to re-enter the online account on the banking website or view your electronic wallet if you are making a payment using an electronic payment system, such as WebMoney or QIWI.
  • View your balance - perhaps the money has already been debited, and the order has been placed and paid. Wait for the seller to process and send it.
  • If your balance has not been touched, it is worth waiting for a while until the system is not so loaded.

If you confirmed the payment twice in a hurry, this is also fixable. The trading platform system will automatically return the extra funds, but this can happen in a couple of days. Money is returned much faster if they were transferred from Alipay's wallet. In this case, the money will be credited to your balance on, but you can only use it to pay for subsequent purchases. It will be impossible to remove them from the system.

Why payment on Aliexpress does not go through. Errors due to the buyer

Quite often, the reason for the refusal to make a payment is the wrong actions of the buyer:

  • Grabs money on the balance sheet. This is the reason for the absence of SMS with a password, and, of course, the purchase is not processed. All you have to do is deposit money into your account.
  • Payment declined by bank. Such an error occurs if the card has expired or is blocked by the bank due to suspected fraud. Or in case of erroneous data entry when making a payment. If there are no such misunderstandings, then the refusal is due to the fault of the banking institution due to technical work or malfunctions in the system.
  • The payment is prohibited by the bank. This error is typical for Visa Electron and Visa Maestro cards. Some banks with a high level of security against online fraud often set payment limits outside of Russia. Therefore, an attempt to make a payment abroad ends with a complete blocking. Most likely, the card is suitable for international online shopping, but you need to enable this feature by contacting your bank operator.
  • Card limit exceeded. The payment may not go through due to exceeding the limit of funds spent. This limit is set by each bank at its discretion. In such a situation, you need to contact the bank to change the limit or make the payment another time.
  • The number of transactions per day is limited. Some banks set a certain number of account transactions per day. In the event of several transfers or multiple cash withdrawals at an ATM, the bank may refuse to pay on the account. If the transaction limit on the card has already been reached, the only thing left is to postpone the purchase for the next day.
  • The workload of the banking system. If the bank notices an overload of the system, the payment may be temporarily unavailable. Try 30 minutes later to re-authorize in the online banking cabinet, and then make a payment on.
  • Internet banking is disabled. In the process of paying for the order, an SMS with a confirmation code is necessarily sent to the mobile number. If the Internet banking function is not connected, the code will not be able to come and the money transfer will not be completed. To avoid such confusion, it is better to immediately check the status of such a function of your card with a bank representative.
  • Buyer information entered incorrectly. Incorrect filling of the field in the payment form will result in a payment error. This may be an incorrectly specified CCV2 code, type or number of the card, as well as a missing letter in the last name.
  • Using an outdated version of the browser to access the Internet. There are also cases when the browser plugins used by the buyer are hopelessly outdated and the system cannot correctly process the received data. You need to either update the current version or use a different browser.

Why payment on Aliexpress does not go through. Website technical problems

Often, an error in making an order payment occurs due to the server load or technical work to update the system. These problems are temporary and disappear soon. If you receive a notification that it is temporarily unavailable, just wait a while and try again.

If such a problem cannot be solved on your own, and you still cannot transfer money, you should contact the site support service.

If, despite the elimination of all possible reasons, it is not possible to use the card, you can try to solve the problem using other payment methods: electronic money, money transfer, cash settlement.

Why payment on Aliexpress does not go through. Other error codes on Aliexpress

Account blocking

You can block a profile when paying for a purchase if you have not activated it. An email with an activation link is sent to your email when you register. If you do not perform this action, in the future your profile will be perceived by the system as fake and blocked. You have 3 days to activate.

If the email is deleted, you can reactivate the profile. To do this, go to the profile editing section, click "Edit" and next to your a-mail, click the inscription "click here to confirm". After that, you will be sent a second activation email.

Or you can go the other way. In the error message, click the inscription "Appeal for account reactiation", then fill out a short questionnaire and your profile will be activated within 5 working days.

Lack of access to Aliexpress

This error can be due to two reasons. Firstly, there may be a problem with the DNS server on the site, and secondly, there may be outdated DNS records from your provider. In the second case, you can try to access the site through a mobile device or through a PC with a different IP.

Especially often, such an error occurs when buying through a mobile device, and the problem can be both with the server and with the Play Market program.

Page does not exist (Error 404)

Sometimes there are problems with payment for only one seller, while there are no problems with other stores. This happens if the wrong link is specified, the store is blocked or the product is removed. Try to find a similar lot from another seller or notify the seller about his problems on the site.

Suspicion of fraud

If the system suspects the buyer of fraud, it can block the transfer of money for security purposes. Such an extraordinary situation arises with repeated incorrect input of information about the details of a bank card and is solved in the following way:

  • You need to send an email to the site administration with a scan of your passport or other document confirming that you are the true owner of the card.
  • Copies of documentation that confirms the registration of the business, if you are making a payment with a corporate card.
  • Image of a scanned card.
  • A copy of the bank statement for transactions with your card, where the payment is recorded on.

Authorization in the system at the time of payment

Refusal to make a payment may occur when the buyer tries to log in to the system at that moment. In this case, you need to clear the browser cache, enter the profile under your login. After such an action, the system will "skip" the login and password, which will allow you to complete the money transfer.

Duplicate payment

When placing an order, the buyer can hastily make a second payment without waiting for confirmation of the first one. This will cause some difficulties in the system. The fact is that debiting funds from the card and reading them to another account occurs at intervals. If during the first attempt the confirmation of payment did not come, you should first check the account balance. Perhaps the money has already been withdrawn, but it has not yet reached the recipient.

There are plenty of reasons for refusal to pay for purchases. But you should always approach such a problem with caution and try to solve it immediately after the appearance. Well, if you can’t get out of this situation on your own, contact the support service and it will definitely solve this issue.

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  • » is one of the most popular online stores in the world. There are more than two tens of millions of users of the store from various countries. Here you can buy any top products at low prices and with significant discounts.

    Why can't I make a payment on Aliexpress using Yandex.Money and how to pay for orders on Aliexpress using Yandex.Money?

    It is offered to buy goods using a variety of payment systems that will be convenient for customers. For example, especially for Russian users on " aliexpress"Supports payment for orders through purely Russian electronic wallets:" Qiwi" And " Yandex money».

    True, in the case of Yandex money» Many users have problems and the payment does not go through. In this review, we will look at how to pay for orders for " aliexpress" with help " Yandex money”and for what reasons such a payment sometimes does not work.

    How to pay for goods on Aliexpress using Yandex.Money?

    • First, you save on commission
    • Secondly, the payment (if it is successful) is carried out quickly enough

    Despite the fact that the payment may not go through, users respond quite well to this payment method. It can be called one of the most preferred for Russian citizens who buy goods in the online store " aliexpress».

    Video: How to pay with "Yandex.Money" on "Aliexpress"?

    Most trade transactions do not end with successful payment. However, it is precisely when paying for a purchase that problems sometimes arise, and as a result, the order placed is automatically canceled. For what reasons it may not accept payment, and how the buyer should act in such cases, we will understand in this article.

    Navigation

    Why does Aliexpress not accept card payments?

    To pay for an online purchase with a bank card, you must provide the system with the main payment details of the credit card. They should be entered in the appropriate fields of the payment form. Errors in filling in the fields with details is the most likely explanation for why it does not accept payment by Maestro, Visa or MasterCard card from any bank. Do not be too lazy to check if all the digits of the number are entered correctly, if there are any inaccuracies in the “validity period” field, if the CVV code of your credit card is entered correctly before you click “Pay Now”.

    If all the columns of the payment form are filled out correctly, after you click on "Pay Now", there will be an automatic transition to the website of the bank that issued the card, and then a request, confirmation and transaction will follow - payment for your purchase.

    In case of successful payment, the following message will appear on the monitor from:

    If the payment is declined, you will see the following message from the trading resource system on the screen:

    What to do if the payment from your card was not accepted? You need to find out the reason, and then click "Pay again" and re-request the transaction, or use another calculation method.

    Possible explanations for card payment issues:

    • incorrectly entered credit card number;
    • incorrect CVV code;
    • the expiration date of the card is incorrectly entered;
    • there is not enough money on your card balance - the bank rejects the request;
    • the payment currency does not match the card currency;
    • there is a limit on your credit card, and the purchase amount exceeds it;
    • the card is not intended for online payments (or Internet payments are prohibited by settings);
    • your bank card is blocked for some reason;
    • technical failure during a transaction on your bank's website or on.

    Why does Aliexpress not accept payment Yandex money

    To pay for purchases through Yandex. Money, select the appropriate option on the "Payment Methods" tab. The system will redirect you to the Yandex. Money, where you can confirm the payment and pay through the Yandex e-wallet or a bank credit card linked to it.

    Why can AliExpress not accept payment via Yandex. Money:

    Reason 1. There are no or insufficient funds on your Yandex e-wallet to pay for the selected product. Solution to the problem: Top up your Yandex wallet balance. Money from a bank card, wallet of another system or in cash.

    Reason 2. You made a mistake when entering the payment control code. Solution: Click on the Payment tab "Pay again" and get a new code.

    Reason 3. From the moment you receive the code from the Yandex. Money has passed more than 7 minutes, the code is invalid. Solution: Click on "Pay again" to request a new code.

    Reason 4. Your Yandex wallet. Money is blocked or a limit is set on it. Solution: If you blocked the wallet or set the limit yourself, cancel these restrictions in the settings. If changing the settings is not available, contact the technical support of the service online or call 8 800 250 66 99.

    Reason 5. On the Yandex. Money or technical work is underway, transactions are temporarily impossible. Solution: Retry ordering later.

    Why does Aliexpress not accept Qiwi Wallet payments?

    Reason 3. Your Qiwi Wallet account is blocked for online payments. Solution: If you set payment limits yourself, change the settings. If you cannot remove the lock yourself, contact Qiwi technical support online or by phone 8 800 707 77 59.

    Reason 4. Technical work is being carried out on Qiwi Wallet or not, transactions have been suspended. Solution: Retry checkout and request payment later.

    Why does Aliexpress not accept payment by Sberbank card?